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Delivery operations within Ghayas Trading Ltd history assignment help ireland: history assignment help ireland

Introduction

The primary research will be conducted to understand the issues present in the management and delivery operations within Ghayas Trading Ltd. Two methods have been used to gather primary data for the study, including a survey and interview. The survey has been conducted by taking responses from sixty employees from the delivery and logistics department of the company. The respondents have been selected from different experience level and operational roles to cover a wide spectrum. The survey has used questions with options that record their agreement or disagreement over the subject. It has been preferred due to the convenience. The respondents had been informed, and their consent was taken before surveying in the online platform. The data confidentiality has been maintained throughout the research process, following the ethical guidelines of the university. The interview involved four senior managers from the company in evaluating issues lying in the management and taking their opinion on possible solutions.

Adequate technological infrastructure for delivery services history assignment help writing services

Is there adequate technological infrastructure for delivery services in your company?

Options
No of Respondents
Percentage
Total no of respondents

Strongly Agree
7
11.67%
60

Agree
14
23.33%
60

Neutral
3
5.00%
60

Disagree
24
40.00%
60

Strongly Disagree
12
20.00%
60

Table.2 Adequate technological infrastructure for delivery services

The above table represents the responses from sixty respondents regarding their views on the technological infrastructure of Ghayas Trading Ltd. It can be seen that around 60% responded feel that there is not enough technological infrastructure at the company, while around 35% believes that there is enough infrastructure.

Delivery operations an issue for the customers of Ghayas? history assignment ideas: history assignment ideas

Do you think poor visibility of the delivery operations is an issue for the customers of Ghayas?

Options
No of Respondents
Percentage
Total no of respondents

Strongly Agree
2
3.33%
60

Agree
7
11.67%
60

Neutral
8
13.33%
60

Disagree
26
43.33%
60

Strongly Disagree
17
28.33%
60

Table.3 Visibility of the delivery operations

(Source: Created by author)

The above table represents the responses from sixty respondents regarding their views on whether there is an issue regarding the visibility of the delivery operations of Ghayas Trading Ltd. The responses show that over 14% of respondents agreed to it, while 71.66% disagreed.

 

 

Procedures to keep customers updated Blog history assignment help company

Are there enough procedures to keep customers updated about the delivery status of their products?

Options
No of Respondents
Percentage
Total no of respondents

Strongly Agree
7
11.67%
60

Agree
12
20.00%
60

Neutral
3
5.00%
60

Disagree
20
33.33%
60

Strongly Disagree
17
28.33%
60

Table.4 Procedures to keep customers updated

(Source: Created by author)

The above table represents the responses from sixty respondents regarding their views on whether there are enough procedures to keep customers updated about the delivery status of their products. The responses show that over 31.67% of respondents agreed to it, while 61.66% disagreed.